Support & Help center
Frequently Asked Questions
I have not been sent an activation email and I cannot create rooms or enter some rooms
If you have not received your account activation email, Check the spam folder. If you don't find the activation email there, send a message to JoliStream support ([email protected]). We will investigate your problem as soon as possible. Also, if you don't need to create a room at that moment, you can ask the host of the room to enable the 'Join unapproved people' setting. Search the user list of a person's username and block him. If you are not the owner of the room, you can use the report option so that we can investigate the issue
A user has a bad, nasty or annoying behavior
If you are the owner of the room, you can search the user list and block him. If you are not the owner of the room, you can use the report option so that we can investigate the issue